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Customer Service:
855-857-2045

TTY Users:
711

Hours:
Monday - Friday:
7 a.m. - 8 p.m.
(closed Thursdays 8 - 9 a.m.)

Saturday:
9 a.m. - 3 p.m.

» Contact Customer Service online.
(Responses to inquiries are provided 8 a.m. - 5 p.m., Monday-Friday.)

Programs + Services

Your health is priceless to you. That’s why Medica plans are about good health, not just about getting good care when you're sick. We offer a variety of programs and services that will help you live well.

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Healthy Saint Paul

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My Health Rewards by Medica®

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Health Club Reimbursement

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Employee Assistance Program

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24-Hour Health Support with CallLink

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Healthy Savings

Watch for Your New Medica ID Card

Your Medica plan will start on Jan. 1, 2018. You’ll receive your new Medica ID card in the mail by the end of December. Remember to show your new ID card to your doctor and pharmacy after Jan. 1.

Additional Benefits from the City of Saint Paul

The City of Saint Paul offers a variety of non-medical employee benefits.

» Learn more about non-medical employee benefits.